These Terms & Conditions govern your use of this website and every purchase made on it. The website is owned and operated by ARANYA JEWELS, Shop No. 1, Ground Floor, Braham Villa, H 32/B, Gali No. 4, Shakarpur, New Delhi, East Delhi, Delhi 110092 (“we”, “us”, “our”). By using the website or placing an order, you agree to these terms. Please read them together with our Privacy Policy, Shipping Policy, Refund Policy and Cancellation Policy.
1. Eligibility
You must be at least 18 years old, or use the website under the supervision of a parent or guardian, and be able to enter into a binding contract under the Indian Contract Act, 1872.
2. Products and descriptions
- We describe every piece as accurately as we can. Metal, purity and approximate weight are listed on each product page.
- Product photos are illustrative. Because pieces are finished by hand and natural stones vary, small differences in colour, shade, size and weight are normal and are not a defect.
- Gold jewellery carries the BIS hallmark as required by law. Lab-grown diamonds are always described as lab-grown.
- All products are subject to availability.
3. Prices and taxes
- All prices are in Indian Rupees (INR). GST is shown separately and added at checkout.
- Prices may change without notice, but the price you pay is the one shown at checkout when you place the order.
- If a product is listed at an incorrect price because of a technical or typing error, we may cancel the order and refund any amount paid in full.
4. Orders
- Placing an order is an offer to buy. A contract is formed when we confirm the order by message or email.
- We may refuse or cancel an order if a product is unavailable, the delivery address cannot be served, payment cannot be verified, or the order appears fraudulent. Any amount paid is refunded in full.
- Please check your contact and delivery details carefully at checkout. We are not responsible for delays caused by incorrect details.
5. Payment
- Online payments (UPI, cards, net banking and wallets) are processed securely by our payment partner, Cashfree Payments. We do not see or store your card or bank details.
- Cash on Delivery, where offered at checkout, is subject to the order value and your PIN code. We may verify Cash on Delivery orders by phone before dispatch.
- If your account is debited but the payment is not confirmed, the amount is reversed by your bank or the payment partner as per their timelines, usually 5–7 working days.
6. Shipping and delivery
Orders are delivered as described in our Shipping Policy. Ownership and risk in the product pass to you on delivery.
7. Cancellations, returns and refunds
Cancellations are governed by our Cancellation Policy, and returns, exchanges and refunds by our Refund Policy.
8. Reviews and content you send us
Reviews must be honest and lawful. We may refuse or remove reviews that are abusive, misleading or unrelated to the product. By posting a review you allow us to show it on the website.
9. Intellectual property
All designs, photographs, text, logos and other content on this website belong to ARANYA JEWELS or are used with permission. You may not copy, reproduce or use them for commercial purposes without our written permission.
10. Use of the website
You agree not to misuse the website, interfere with its working, attempt unauthorised access, or use it for any unlawful purpose.
11. Limitation of liability
To the extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, or for delays caused by events beyond our reasonable control.
12. Governing law and jurisdiction
These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at New Delhi.
13. Changes to these terms
We may update these terms from time to time. The version on this page when you place an order applies to that order.
14. Contact
- Legal name: ARANYA JEWELS
- Registered address: Shop No. 1, Ground Floor, Braham Villa, H 32/B, Gali No. 4, Shakarpur, New Delhi, East Delhi, Delhi 110092